- Since they are smaller, have fewer projects and clients, they tend to be more focused on your project and give it the attention that it deserves.
- They have a more personal approach to each of their projects and clients.
- They have a tenancy to have more of a customized solution to their projects and clients instead of taking an assembly line approach for their projects.
- They give attention to details. Their work is heavily scrutinized (more so than bigger firms since their ‘brand’ does not carry them) and they don’t have the comfort of falling back on a long track record or a large client base.
- They tend to work harder or try harder since their survival and future depends on the quality of their work, word of mouth and referrals from satisfied clients.
- No bureaucracy in the firm. You can talk to the person who is actually do the work and not to any ‘manager’. Decision making is quick. Communications are direct and fast. No overhead costs that inflate the cost of the project.
- They are usually quick and right to the point with communications which can save a lot of time and hassle.
- The people working in smaller firms are more accountable on a personal level to their clients.
- The costs of the project is lower since the expenses of the smaller firms are lower and they charge less.
- Smaller firms or startups go the extra mile to make sure that they satisfy their clients.
- Smaller vendors are more creative and innovative in the way they do things. They would have to be, if they want to compete (with less resources) with the larger firms in the same playing field.
- Usually there are no delays in the projects. They are done on time since smaller firms tend to take on less number of projects and give their full attention to them. Added to that, there is no bureaucracy in the firm to slow things down.
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